How does a Pawn Shop work?
...................................................................
Pawnbrokers lend money on items of value ranging from gold and diamond
jewelry to musical instruments, televisions, tools, household items, etc..
These items maintain their value over a reasonable period of time
and are easy to store, especially jewelry. All customers provide collateral,
eliminating the need to distinguish high risk from low risk borrowers.


Typically, loans are small averaging between $70 and $100,
although they can be as small as $20 or as high as several thousand dollars
depending on the value of the collateral. Contracts vary from state to state,
but the average loan period in California is 120 days. Generally,
interest rates will vary with the amount of the loan.
The process is much the same as any other lending institution, with the primary difference being the
size of the loan, the collateral and the holding of the merchandise until the interest or the loan has
been repaid.



2. Why would someone go to a pawn shop to get a loan?
...................................................................
Pawnshops offer the consumer a quick, convenient and confidential way to borrow money. A short
term cash need can be met with no credit check or legal consequences if the loan is not repaid.

A customer receives a percentage of the value the broker believes the collateral would bring in a
sale. Although the loan to collateral ratio varies over time and across pawnshops, a loan of about 50
percent of the resale value of the collateral is typical. In other words, pawnbrokers feel their loan is
"paid in full" at the time it is made.

When a customer pawns an item, terms of the loan are printed on a pawn ticket that is given to the
customer. The ticket states the customers name, address, type of identification provided to the
pawnbroker, a description of the item, amount lent, maturity date, interest rate and amount that must
be paid to redeem the item. Most states regulate pawnshop interest rates and other charges, such as
storage or insurance fees.


3. What is the foreclosure procedure?
...................................................................
If a customer defaults, the collateral becomes the property of the pawnshop. Most states require the
broker to notify by mail the owner of the pledge that he will loose the right to his property unless he
redeems it within the stipulated grace period.

Back to Top

4. Do most pawning customers lose their merchandise?
...................................................................
On average, 70 to 80 percent of all loans are repaid. Repeat customers make up most of our
business, similar to any other lending or retail establishment. Pawnbrokers know the vast majority of
their customers because they often borrow against the same items over and over again.
Pawnbrokers offer non-recourse loans, looking only to the item being pledged to recover their
investment if the borrower chooses not to repay the loan. It is solely the choice of the customer
whether he/she elects to repay the loan.



5. How can I be sure the merchandise I purchase at a pawnshop isn't stolen?
...................................................................
Less than one fifth of one percent of all collateral is even suspect as having been misappropriated in
any manner. Thieves and robbers are a pawnbrokers worst enemy. Pawnbrokers work closely with
local law enforcement to catch and prosecute these perpetrators. A customer must provide positive
identification to show evidence of the transaction. This information is then presented to the police
department, therefore decreasing the likelihood that a thief would bring stolen merchandise to a
pawnshop. Pawnbrokers are trained to look for signs of stolen property to avoid these costly
mistakes. It is not in the interests of the pawnbroker to accept potentially stolen merchandise
because the police can seize the merchandise and the pawnshop owner loses the collateral and the
loaned money.



6. What is the difference between buying at a pawnshop and buying at a retail store?
...................................................................
Mainly price. Pawnshops can offer you merchandise ranging from 1/3 to 1/2 off retail prices.



7. Why is the image of pawnbroking changing since the 1930s?
...................................................................
Today's pawnbroker is upgrading everything from the interior and exterior of his or her shop
location, employee presentation, customer service, signage, marketing and the merchandising
approach. Pawnbrokers focus on providing exceptional customer service and are very active in the
community, both politically, and in local charities. Pawnshops today range from a single or multi-store
operation to publicly held company chains. The atmosphere at a pawnshop is nothing like what you
saw in Rod Steiger's depiction in The Pawnbroker -- just visit one to see for yourself.



8. Are pawnshops a "bad times industry?
...................................................................
Pawnshops survive bad times if they make adjustments both at the retail and loan counters, but they
do far better in good times. In hard times, customers move away to find employment, have less ability
to repay their loans and the value of all merchandise goes down. Merchandise values go down
because the major retail discounters sell for less to maintain or broaden market share. If they sell for
less, pawnbrokers must loan less thus earning a smaller return. Regardless of income level, most
people periodically borrow money. In good times, customers are more able to repay their loans and
unredeemed merchandise sells faster because customers have more discretionary income.



9. Do Pawnshops attract indigents and derelicts?
...................................................................
No, Pawnshops cater mostly to families and individuals who need a quick, easy loan, without filling
series of papers and forms which could take weeks. The customer is in and out in matter of minutes,
when time is of essence. Pawnbrokers provide mostly “bridge loans” to cover between pay periods,
sick times, or between job periods.



10. Do pawnshops down-grade the neighborhood and hurt property value?
...................................................................
Neighborhood property values are impacted by the appearance and care given to the properties.
There is no factual basis to support a claim that an eye-pleasing pawnshop negatively impacts values.
On the contrary, if they attract customers, they enhance the opportunities for other merchants and
the community.



11. Are pawnshop rates excessive?
...................................................................
To provide the service, all lenders must charge rates commensurate with risk, size and duration of
the loan, collateral offered, and recourse. Pawnshop loans are small dollar, high risk, short duration
loans. The item stands as the sole collateral offering no other recourse. And pawnbrokers are liable
for replacement value if something happens to the item in their care. There are no hidden charges as
with other lending institutions. On the other hand, pawnbrokers cost basis is far greater. They incur
cost for security, handling, storage, and regulation not incurred by others. Due to the 15-20% of pawn
shop customers that elect not to repay their loans, pawnbrokers are forced to turn their "bad debt"
into a retail center to recover their cost. Other lending institutions do not incur retail cost including
additional floor space, gondolas, counters, personnel, advertising, shop lifters, retail competitive
cost, and new merchandise cost to supplement the unredeemed goods. All pawn brokering interest
rates are regulated by the States.



12. Should photographing or fingerprinting pawnshop customers be required?
...................................................................
Pawnshop customers already provide full identification with each transaction, a copy of which goes
to local law enforcement. Additionally, most pawnshops maintain surveillance cameras in their stores,
the same system used by banks. To require anything more than required by banks implies there is a
relationship between how much money one has and their integrity. You have questioned the quality
of their character based on financial status - a form of discrimination. The State of California requires
finger printing and signature for all loans and purchases.



13. Should there be zoning restrictions other than general retail?
...................................................................
Pawnshops are neighborhood businesses providing vital services to the community. To restrict
zoning to other than general retail should require a very compelling reason. The compelling reason
should not be historical perception. To restrict zoning there should be something wrong with the
service provided, the business itself, or the customer served.

The services provided by pawnshops include:
1. Discount Retail (new and pre-owned) is an opportunity for customer to make their dollars go
further - it helps other merchants and community by giving them more discretionary funds.

2. Short-term credit enables the community to pay the bills of other local merchants such as
groceries, medical expenses, utilities, auto and transportation to work. The pawn business is a
neighborhood business with the majority of customers residing within 1-2 miles. The same people
utilize a pawnshop that utilize McDonalds. If appearance or wrongful activities are a problem, it has to
do with that particular business, regardless of the kind of business. The customer is the surrounding
neighborhood - if good, good - if bad, bad. Restrictive zoning denies access to credit to low income
consumers who cannot travel or who are uncomfortable in restrictive areas. Restrictive zoning
implies the neighborhood is dishonest and questions the integrity of the residents - and it says that
how much money your have determines the quality of your character.
.
San Diego Pawnbrokers Association
BUY-SELL-LOAN-TRADE